© 2025 Global Qoldau by SHAMITO LLC
Our Privacy Policy
Effective Date: July 24, 2025
- Global Qoldau (“we,” “our app,” “the Service”) respects your privacy and is committed to being fully transparent about how we handle personal data.
By using Global Qoldau, you confirm that you have read and agree to this Policy.
1. What We Do NOT Collect- We do not use or store biometric data (fingerprints, face recognition, etc.).
- We do not automatically save your personal information — you decide what to upload.
- Document checklist verification is fully local: you only mark which documents you have.
We collect only the information required for core app features:
Basic information
(name, email, passport country, travel purpose) — needed for:- visa chance estimates
- building a personalized visa profile
passport pages, forms, receipts, supporting documents — only if you request a specialist review.
This feature is free.
Usage data
device type, app language, viewed pages — used only to improve user experience and app performance.
3. How Your Data Is Used- To calculate visa approval chances and generate document checklists
- To power interview simulations and AI assistant responses
- To send notifications about missing documents or updates in the app
- To forward files to a specialist only if you request a review
- To send email notifications (for example, when results are ready or policies are updated)
- Only you and authorized Global Qoldau personnel (for document review requests)
- Specialists — only if you voluntarily submit a review request
- AI services (Google Gemini, OpenAI) — process your text temporarily and do not store your content
- Secure cloud storage — used exclusively for encrypted file storage
- All uploads and communication are protected with end-to-end encryption
- Data stored in the cloud is encrypted
- Only account owners and authorized staff have access
- When you delete your account, your data is permanently removed
- Data remains while your account is active
- Up to 6 months after inactivity (unless deleted earlier by the user)
- Documents can be manually deleted at any time
-
7. User Rights
You have the right to:- Request a copy of your data
- Correct any inaccuracies
- Delete documents or your entire account
- Withdraw your consent at any time
8. International Data Processing
Your data may be processed in the United States, the European Union, or other regions.
All processing follows applicable data protection standards.
9. Children
The app is not intended for users under the age of 16.
If we become aware that a minor has submitted any data, that information will be removed.
10. Policy Updates
We may update this Privacy Policy from time to time.
Important changes will be communicated in the app and by email.
By continuing to use the app after updates, you agree to the revised terms.
11. Contact Information
For privacy questions:- In the app: Account → Help and Support
- Email: orazgalishapp@gmail.com
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Terms of Use for the “Contact a Specialist” Service
Last Updated: 18 October 2025
1. Service Description
Global Qoldau provides a paid consultation service that includes:
• Professional review of your visa application
• A 30 minute video consultation with an immigration specialist
• Personalized recommendations based on your situation
• Email support for 7 days after the consultation
2. Payment and Pricing
• Price: 19.99 USD (or the equivalent in local currency)
• Payments are processed securely through the Apple App Store
• Payments are non refundable once a consultation has been scheduled
• Refunds are handled by Apple according to their refund policy
3. License
By purchasing this service you receive a license to access this consultation service.
This license is governed by the Apple Media Services Terms of Use:
https://www.apple.com/legal/internet-services/itunes/
4. Family Sharing
This purchase can be shared using Family Sharing.
Up to 6 family members can access this purchase.
5. Scheduling and Service Delivery
• After payment you will receive an email with scheduling instructions
• You must schedule the consultation within 30 days after purchase
• The video consultation will take place through the link provided in the email
• The application review will be completed before the scheduled call
6. Cancellation and Refund Policy
• Refund requests must be submitted through the Apple App Store
• Contact Apple Support to request a refund
• You can request a refund through: Settings > Your Name > Media and Purchases
• Apple’s standard refund policies apply
7. Privacy and Data Use
• Your payment information is processed securely by Apple
• We will use your email only to send scheduling instructions
• Consultation sessions are not recorded unless you request it
• All data processing follows our Privacy Policy
8. Contact Information
For support: Account > Support in the app- For technical questions: orazgalishapp@gmail.com
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